We actively support and welcome all enquiries from the following communities: LGBTIQ, Disability and Mental Health

Who We Are

Game Changers Season 3 - Dana Sawyer from The Carousel on Vimeo.

Established in 1999, Millennium is Australia’s leading aged care consultancy.

As independent consultants working in the seniors living sector, it’s our job to help individuals and families find the best solution for loved ones who need support to stay at home or are ready to take the next step into retirement living or residential aged care. We have helped over 4,500 Australians access the most suitable aged care services for their varying needs.

Our team of independent health professionals have deep knowledge about the industry, and maintain excellent relationships with retirement living and aged care service providers. As an independent company, we provide unbiased advice that is aligned to the specific circumstances of individual clients.

Above all, we are compassionate and caring. In all that we do, we have our clients’ best interest at heart.

Millennium leads the way in the delivery of Consumer Directed Care. We ensure that the client’s interests are met first. That is why we work on a “fee for service model”.

A true leader in the aged care industry, Millennium is the first and only placement consultancy to be accredited under the National Safety and Quality Health Service Standards (NSQHS).

Our Consultants are located in Melbourne, Sydney, Brisbane, Gold Coast, Adelaide and Perth.

Find more information about us »

Our Promise

We listen, we care, we respond.

Many people don’t know where to start looking when it comes to retirement living and aged care. It’s costly, complex and confusing—and it can be a very emotional and stressful time.

Millennium is here to ease the stress and guide you towards the best outcome, whatever that may eventuate.

We are an independent consultancy with unmatched understanding of retirement living and the aged care industry. We can provide answers to questions you didn’t even know to ask.

We will find the right solution for you, covering residential aged care facilities, dementia care, independent living and home care.

Read our customers' testimonials »

Our Service

When the time comes to find aged care services for loved ones, emotions are often running high. You want the very best for them, but it can be hard to know where to start. Millennium is here to help.

Our caring, experienced consultants will work closely with you to find the right aged care service— be it a residential aged care facility, home care, dementia care or retirement living.

When it comes to aged care, every person and every family is unique. It may be that both your parents simply want to move from the family home into low-level care. Or you may face a more challenging situation where, for example, your mother requires dementia care but doesn’t want to be separated from your father.

It’s our job to understand your unique needs, and recommend the best facility or aged care service for these needs.

This is how we do it

1:1 consultation where you talk and we listen to ensure we understand your situation.
We assist you to understand and navigate aged care services and My Aged Care.
Demystify and negotiate the fees and charges for both private and government funded options.
Together we agree on a care plan for how best to move forward.
We research and qualify suitable residential and service options to meet your care needs.
We will support you to complete the paperwork required to access the services you want.
Respite care at home or residential, urgent or planned.
Additional services
• Resident Select Fee comparison report
• Family meetings
• Admission Consultation and attendance

For more information, you can visit our Resources page or on our FAQs page we have complied a list of answers to commonly-asked questions for you.


Home Care Coordination

Home CareMany people prefer to live independently at home as they get older. In home care is there to ensure you are well, safe and happy at home. All in home care is now managed on a Consumer Directed Care Model. This means the client is able to choose who MANAGES their care coordination, who DELIVERS those services and WHAT services are received. We assist you to decide how to best manage your care and who are the best providers to meet your needs. These services may include the following and many many more:

» House work
» Shopping
» Cooking
» Transport
» Personal Care
» Medication management
» Companionship
» Or any other service that will keep the client happy and well at home.

Home care can be funded through Commonwealth Home Support Package (Council), Home care package (federal), private providers or a combination of all of these options.

Read more information about Home Care »


Retirement Living Options

Retirement Living

While most people love their new apartments or villas, it’s the lifestyle and companionship that village life is all about – and what most people really value.

Retirement villages typically attract like-minded people; people who share a common history and values, and simply enjoy each other’s company doing whatever it is that they want to do.

But the great thing about being part of a village community is that you’re free to do what you want whenever you want – from sitting in the garden reading a favourite book to joining in the weekly bridge competition.

The choice is yours!

However, please remember retirement villages are independent living units. That is most people that move into a retirement village do not need care.
If your circumstance change over time you may be able to access care while remaining in your home however, it is usually at an additional cost to the recipient.

Read more information about Retirement Living »


Residential Aged Care Placements

Aged Care Placements

Residential aged care is for residents that are no longer able to manage at home without some care and support, as opposed to home care where care is provided in your own home.

Residential aged care is also known as a “nursing home” or “aged care facility”.

If you or your loved one need assistance with day-to-day activities or health/nursing care, moving into residential aged care may be positive option.

Aged care homes are the best way for seniors to receive the help and support they need – along with the added bonus of staff on hand 24/7 and the companionship of other residents. You or your loved one can move into residential aged care permanently or for a short stay (known as residential respite care).
Nursing and care staff in residential aged care homes are there to assist you or your loved one with day-to-day activities from cooking, cleaning & laundry, to dressing, showering, medication management and 24-hour care if needed.

Residential aged care homes in Australia are required to be approved and accredited by the Australian Government and are run by private companies, charities and other not-for-profit groups.
Australia’s aged care system is one of the best in the world and aims to ensure that every single older person is able to receive high quality support and care.

Read more information about Aged Care Placements »




It is very important to us at Millennium that we ensure we remain objective and focus entirely on the best outcome for our clients. For this reason we are a fee for service organization . All fees are discussed and agreed prior to the service taking place.


Contact Us

Phone 1300 755 702

Head Office

1B Hamilton St, Mont Albert, VIC 3127

Other States: NSW, ACT, QLD, SA, and WA

Email: enquiries@millenniumagedcare.com.au


Email Enquiry